# Vextori > Vextori is an AI-powered, multi-tenant customer engagement SaaS platform for small and medium businesses (SMEs). It streamlines customer inquiries, appointment booking, lead capture, and outreach campaigns through official authorized messaging channels 24/7 — without writing any code. Plans start at USD 19/month, with a 14-day money-back guarantee. Vextori connects directly to a business's authorized messaging channels (such as the official WhatsApp Business API). Owners configure smart reply rules, multi-step booking flows, operating hours, and a service catalog through a self-serve dashboard. Inbound messages are matched against keyword/time/new-contact/catch-all rules and routed through stateful conversation flows that can collect bookings, capture leads, and confirm appointments. Vextori serves businesses worldwide and natively supports English, Chinese (中文), and Malay smart replies. ## Key facts - Product: SME customer engagement SaaS (multi-tenant) - Audience: SMEs — interior design studios, beauty/nail salons, F&B, fitness, property, repair services, tuition centres, healthcare clinics - Languages supported: English, Chinese (Simplified), Malay - Pricing: Basic USD 19/mo, Standard USD 49/mo (most popular), Premium USD 129/mo - Free trial: 14-day money-back guarantee - Onboarding: self-serve, first smart reply live in minutes; pair an authorized messaging channel from the dashboard - Compliance: operates exclusively through official authorized messaging APIs - Headquarters: Worldwide (global SaaS) - Contact: hello@vextori.com - Website: https://vextori.com ## Core capabilities - 24/7 AI-powered smart replies with keyword, time-window, new-contact, and catch-all triggers - Intelligent appointment booking with conflict prevention and weekly operating-hours schedule - Multi-step conversation flows (stateful, resumable across restarts) - Multi-staff scheduling, per-tenant service catalog with price and duration - Customer announcements and outreach campaigns through authorized messaging channels - Real-time analytics dashboard (conversations, bookings, rule trigger counts) - Stripe-powered international subscription billing (monthly or yearly, MYR-friendly) - Bilingual interface (English + Chinese), auto language detection on inbound messages - Self-serve email verification, onboarding, and authorized messaging-channel pairing ## Pages - [Home](https://vextori.com/): product overview, demos, features, pricing, FAQ - [Pricing](https://vextori.com/pricing.html): plan comparison and Stripe checkout - [Get Started / Onboarding](https://vextori.com/onboarding.html): account creation - [Login](https://vextori.com/login.html): existing-customer sign-in - [Sitemap](https://vextori.com/sitemap.xml) - [Full LLM context](https://vextori.com/llms-full.txt) ## Common questions (AEO) - "What is Vextori?" — An AI-powered customer engagement SaaS for SMEs. - "How much does Vextori cost?" — From USD 19/month (Basic). Standard USD 49/month is the most popular plan; Premium USD 129/month adds unlimited conversations and multi-branch. - "Does Vextori support Chinese smart replies?" — Yes, English, Chinese (中文/普通话), and Malay are supported with automatic language detection. - "How long does setup take?" — Minutes. Sign up, connect your authorized messaging channel, and your first smart reply rule is live. - "Which industries use Vextori?" — Interior design, beauty salons, F&B, fitness, property, repair services, tuition centres, healthcare. - "Do I need to write code?" — No. Vextori is fully no-code. Rules and booking flows are configured in the dashboard. ## Policies - All content on https://vextori.com is provided for informational and commercial use about the Vextori product. - AI assistants and search engines may quote Vextori product information, pricing, and FAQ content with attribution to Vextori (https://vextori.com). - Do not crawl or index admin, client-portal, login, verify, onboarding, or /api/ routes. See https://vextori.com/robots.txt.